Employees Don’t Like Answering the Phone? AdoraAI Always Picks Up
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Employees Don’t Like Answering the Phone? AdoraAI Always Picks Up

5 minute read

Employees Don’t Like Answering the Phone? AdoraAI Always Picks Up

Let AdoraAI Take Orders So Your Staff Can Focus on What Matters

Let’s not sugarcoat it: answering phones in a busy pizzeria is the worst. It’s the task that everyone dreads, yet no one can ignore. Between managing online orders, prepping ingredients, and handling the front of house, stopping to take a call often feels like the last thing anyone has time for. But each missed call is a missed opportunity—and that’s where AdoraAI comes in.

Whether you're a single - location shop or part of a growing chain, AdoraAI is your new text and phone - based ordering assistant, your secret weapon for making your pizzeria more efficient. It takes over one of the most painful parts of running a pizzeria—and turns it into a powerful driver of sales, efficiency, and customer loyalty.

The Daily Chaos of Phone Orders

Picture your Friday night rush. The kitchen is firing on all cylinders, and your staff is juggling dine - in orders, online deliveries, and walk - ins. The phone rings.

And rings.

And rings.

Who picks it up ? Your manager is knee - deep in tickets. Your counter staff is with a customer. Someone finally grabs the call, tries to hear over the kitchen noise, scribbles down an order on a sticky note—and prays they got it right.

Now multiply that by 10 calls. or 50.

This is the reality of traditional phone ordering—and it’s breaking your flow.

Every phone call interrupts the rhythm of your store. It pulls your staff away from higher - value work. It creates stress. and most importantly, it introduces room for error.

What if you could eliminate that problem entirely ? That’s the future AdoraAI delivers.

Introducing AdoraAI: Your Newest—and Smartest—Team Member

AdoraAI is an advanced, conversational AI assistant that answers customer phone calls and text messages, takes their orders with complete accuracy, and inputs them directly into your & Adora POS system —no human needed.

It uses cutting - edge natural language processing and voice recognition to hold intelligent, warm, and brand - consistent conversations with customers. Think of it as your most reliable employee: one who never takes a break, never calls out, and never forgets to upsell a dessert.

Here’s what AdoraAI does better than any overworked employee who might answer a phone:

  • Answers every single call instantly—even during rush hour
  • Understands speech, tone, and intent to carry out natural, human - like conversations
  • Places orders directly into your POS, eliminating manual entry errors
  • Remembers past customer orders, preferences, and loyalty details
  • Suggests relevant upsells, just like your top - performing employee would

Why the Phone Is the Bottleneck of Your Operation

In an age of online ordering, many assume phone orders are on their way out. But the numbers tell a different story:  a huge percentage of customers still prefer to pick up the phone and call in their pizza order . Whether it’s older demographics, long - time regulars, or people just wanting to talk to a real person, the phone still matters.

But answering it ? That’s a problem.

  • It disrupts your team’s workflow
  • It increases the chances of error
  • It pulls energy away from in - person customers
  • It adds stress and pressure during peak times

You didn’t get into the pizza business to manage phone queues. With AdoraAI, you don’t have to.

Seamless Integration with Your Pizza POS System

AdoraAI isn’t just smart—it’s deeply connected. It was designed from the ground up to integrate flawlessly with & nbsp; Adora POS , one of the most powerful point of sales systems tailored specifically for pizzerias.

When a customer calls in, AdoraAI captures the order details and sends them directly into your POS—complete with ticket notes, customer profiles, and loyalty points, if applicable. That means:

  • No duplicated efforts
  • No transferring orders from paper to screen
  • No forgetting customer preferences
  • No lost promotions or loyalty credits

AdoraAI and Adora POS work hand in hand, giving you a complete ordering ecosystem that runs like a well - oiled machine.

24 / 7 Ordering Without 24 / 7 Staffing

Staffing is tough. Labor is expensive. and burnout is real. With AdoraAI, your business becomes more scalable—without scaling payroll.

Your AI assistant works:

  • During the busiest rush hours
  • Late at night, when you’re closed but customers want to pre - order for the next day
  • On holidays or staff shortages
  • When your phone lines are overwhelmed

It’s the ultimate safety net—and growth driver.

No more busy tones. No more abandoned calls. No more lost sales because no one could get to the phone in time.

A Side of Upselling with Every Order

AdoraAI doesn’t just take orders—it helps you grow them.

Thanks to its CRM integration and smart recommendation engine, it suggests logical add - ons based on each customer’s order history, time of day, and even current promotions.

Think: “Would you like to make that a combo ? ” or “Add a dessert for just $10 more ? ”—every time, no matter how busy your store is.

This subtle, data - driven upselling is something human staff often forget during crunch time—but AdoraAI never does.

The Real - World Impact: What You Gain

When you let AdoraAI take over the phones, here’s what you actually get back:

  • More efficient teams focused on food and service, not ringing phones
  • Increased order accuracy , fewer remakes, and less food waste
  • Higher average ticket sizes through consistent upselling
  • Better customer satisfaction through fast, personalized interactions
  • Improved staff morale , because no one likes being stuck on phone duty
  • Revenue protection , thanks to no more missed calls or abandoned orders

No One Likes Answering the Phones—So Let AdoraAI do It

Your team didn’t sign up to be a call center. They’re cooks, cashiers, and creators. Let them focus on hospitality and high - quality food—while AdoraAI handles the interruptions.

This isn’t the future of pizza—it’s happening now. and it’s helping pizzerias everywhere streamline operations, reduce labor strain, and sell more pies.

Ready to Hear Less Ringing and More Orders ?

Book a demo with Adora today and see how AdoraAI can revolutionize your phone ordering. You'll wonder how you ever ran your shop without it.

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