Connect Mobile App
Terms and Conditions of Use (“Terms”)

ARBITRATION NOTICE: – BY USING THIS APP, YOU AGREE THAT ANY DISPUTE RELATED TO THE USE OF THIS APP, OR ANY SERVICES PROVIDED THEREOF WILL BE RESOLVED THROUGH BINDING ARBITRATION EXCEPT WHERE PROHIBITED BY APPLICABLE LAW. SEE SECTION 11. BY ACCESSING, OR USING THE APP, YOU AGREE TO GIVE UP, AND YOU HEREBY WAIVE, ANY RIGHTS TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR REPRESENTATIVE ACTION WITH RESPECT TO ANY DISPUTES OR CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE APP.

By downloading, accessing, or using this App, you acknowledge that you have read, understood, and expressly agree to be bound by these Terms and the Privacy Policy, and by continuing to use the App, you agree to any further modifications or updates to either that may be made from time to time. If you do not agree to the Terms or Privacy Policy, you must stop using the App immediately. Your continued use of App binds you to these terms.

Welcome to the Connect App (the “App”)! This App is provided as a tool to support businesses (“Users”) and their employees, agents, independent contractors, or any other person providing them with a service that uses the App (“User Employees”) and is powered by Adora POS, LLC. (“Adora.”) By accessing or agreeing to use this App, Users acknowledge and agree to the following terms of use.

No joint employer relationship. Nothing in this App or its functionality is intended to create, nor shall it be construed to create, a business partnership or employer-employee relationship between Adora and the Users and/or User Employees. Adora does not direct, control, or supervise the employment practices, terms, conditions, or any aspect of the employment relationship of Users or User Employees.

Adora’s limited role. Adora provides the App as a tool for Users to facilitate operational efficiencies and communication. Adora’s role is limited to developing and hosting the App on behalf of Users and User Employees. Users are solely responsible for ensuring the accuracy and appropriateness of any information provided by User Employees through the App. Any and all employment-related matters, including but not limited to hiring, firing, discipline, wages, benefits, disputes relating to employment and work schedules, are the sole responsibility of the respective User.

Before you use this App, please read these Terms carefully, including the Adora Privacy Policy: Protecting Your Data (2025) which is incorporated by reference herein. Users and Users Employees fall within the definition of “Clients” as used in the Adora Privacy Policy.

Adora reserves the right to update or modify these Terms and the Privacy Policy at our sole discretion, and any changes will be effective immediately upon posting. It is your responsibility to review the Terms periodically for any updates or changes. Continued use of the App after changes have been posted constitutes your acceptance of the revised Terms.

If you do not agree to these Terms or any further updates, you must discontinue using this App immediately.

1. Purpose and Scope

Purpose: The purpose of these Terms is to establish a clear and comprehensive framework governing the use of the App. The App is designed to enhance workplace efficiency, communication, and access to resources for Users. By outlining User responsibilities, permitted use, and Franchisor’s expectations, these Terms aim to ensure a secure, respectful, and productive digital environment.

Scope: These Terms apply to all Users and govern:

  • Access and Use: Rules for downloading, accessing, and using the App, including user authentication and prohibited activities.
  • Resources:Guidelines for accessing and interacting with tools, content, and data via the App.
  • Privacy and Security: Policies regarding the protection of User and Adora’s data, including how personal information is collected, used, and stored.
  • Updates and Maintenance: Information about the Adora’s rights to update, modify, or suspend App services.
  • Dispute Resolution: Procedures for addressing disputes or breaches of the Terms.
  • Compliance: Requirements for adhering to applicable laws and regulations while using the App.

2. Access and Account Requirements

Eligibility for Access: The App is exclusively available to Users and User Employees. Access is granted at the sole discretion of Adora and may be revoked or suspended for any breach of these Terms.

Account Creation: Users shall use their Adora POS account to access the App using the QR code provided through Adora POS. The account must be registered using a valid company-issued email address or other approved credentials provided by User. Users are responsible for ensuring the accuracy of the information provided during account registration.

Authentication Requirements: Access to the App requires a secure username and password. Multi-factor authentication (MFA) may be required to enhance account security. Users are prohibited from sharing login credentials with others or using another individual’s account to access the App.

Device and Software Compatibility: Users may use their personal devices to access the App provided the devices meet the required security and technical standards required for the App to function. Users must ensure that their devices are updated with the latest operating system and security patches to minimize security risks. Adora reserves the right to restrict access to the App if the User’s device fails to meet compatibility standards or lacks necessary updates. Adora is not responsible for device malfunctions, data loss, or other issues resulting from the use of the App on a personal device. Users are encouraged to back up personal data regularly. Franchisor is not responsible for any compensation, reimbursement, or allowances related to the use of personal devices for work purposes.

Usage Restrictions: Access to the App is restricted to professional use related to the Users Employee’s employment or contractual obligations with Users, as the case may be. Any unauthorized, illegal, or unethical use of the App is strictly prohibited and may result in termination of access or legal action.

3. User Conduct and Responsibilities

You agree to use the App in accordance with these Terms and your employer’s employee handbook. You agree to use the App in accordance will all applicable laws and regulations. You agree not to:

  • modify, adapt, translate, or reverse engineer any portion of the App;
  • use the App for any unlawful, fraudulent, or malicious purposes, or to solicit any such activity;
  • attempt to gain unauthorized access to any accounts, features, systems, or networks through hacking, password mining, or any other means;
  • use the App in any way that could disrupt, damage, disable, overburden, or impair it or its systems, servers, or networks;
  • frame or mirror any portion or feature of the App;
  • use the App for advertisements, chain letters, spamming, junk mail, solicitations, or any other commercial purposes;
  • use any “deep-link”, “page-scrape”, “robot”, “spider”, or other automatic device, program, algorithm, or methodology, or any similar or equivalent manual process, to: (1) access, acquire, copy, or monitor any portion of the App; (2) reproduce or circumvent the navigational structure or presentation of the App; (3) obtain or attempt to obtain any materials, documents, or information through any means not purposely made available through the App;
  • use any device, software, or routine to interfere or attempt to interfere with the proper working of the App or with any other person’s use or enjoyment of the App;
  • distribute or transmit any harmful codes, including but not limited to viruses, worms, malware, defects, Trojan horses, time bombs, cancel-bots, corrupted files, spyware, ransomware, or other disruptive or destructive software or mechanisms;
  • circumvent or attempt to circumvent any security or authentication measures implemented by or on behalf of Adora;
  • forge headers or otherwise manipulate identifiers;
  • post, transmit, submit, or include any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable content, material, or information of any kind, or any content, material, or information that may give rise to criminal or civil liability;
  • submit or post any false or misleading information; and/or
  • violate, infringe, or misappropriate the intellectual property, publicity, privacy, or other proprietary rights of Adora or any other third party.

Adora reserves the right, at its sole discretion, to restrict or prohibit any access, use, conduct, communications, or content determined to be detrimental to the App, Users, Adora, or any other individual or entity, or that violates these Terms and/or applicable law.

4. Privacy and Data Collection

Privacy: Any information submitted on the App is subject to Adora’s Privacy Policy found at Adora Privacy Policy: Protecting Your Data (2025) , the terms of which are incorporated herein. Please review the current Privacy Policy to understand how Adora collects, uses, and shares the information it collects from you, and your choices regarding the collection and use of such information. Users fall within the definition of “Clients” as set forth in said policy.

Data Collection: By using the App, you consent to the collection and processing of certain personal information necessary for the App's functionality. This may include, but is not limited to User and User Employees’ name, employee ID, store location, shift schedules, timecard data, and other employment-related information. The data collected will be used to provide you with access to your timecards, shifts, and other employment-related details, facilitate store operations and employee management and improve the App’s performance and functionality. The collected information may be shared with the Adora and its personnel or User for operational purposes in our sole and unfettered discretion. Adora does not sell or disclose your personal information to third parties for marketing purposes. Subject to the limitations herein, Adora is committed to safeguarding your information and implements appropriate technical, administrative, and organizational measures to protect your data from unauthorized access, use, disclosure, or destruction.

5. Intellectual Property Rights

The App contains (i) many valuable trademarks and service marks owned and used by Adora, and (ii) text, graphics and HTML code which are copyrighted materials of Adora (collectively, “Adora’s IP”). The absence of a trademark or copyright notice or legend indicating the registration or ownership by Adora anywhere in the text of the App does not constitute a waiver of Adora’s trademark, copyright, or other intellectual property rights concerning that item, or any other item, of Adora’s IP. Franchisor reserves all legal rights with respect to Adora’s IP. Nothing contained on the App should be construed as granting by implication or otherwise any license or right to use Adora’s IP, and you are strictly prohibited from using, copying, or commercially disseminating Adora’s IP in any manner whatsoever unless Adora has given its prior express written permission for you to do so. Please be advised that Adora will enforce their intellectual property rights to the fullest extent of the law.

Notice of copyright or intellectual property infringement

Adora will terminate the accounts of any Users or Users Employees who repeatedly infringe the copyrights of Adora or others. Please notify Adora in writing, by email or mail to our designated agent listed below, if you believe that a User or User Employee has infringed your intellectual property rights.

The notification must include:

  • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works;
  • Identification of the material that is claimed to be infringing to be the subject of infringing activity, and information reasonably sufficient to permit Adora to locate the material on the App;
  • Information reasonably sufficient to permit Adora to contact you, such as an address, telephone number, and, if available, an email address;
  • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • A statement by you, made under penalty of perjury, that the above information in your notification is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf; and
  • A physical or electronic signature of you or a person authorized to act on behalf of the copyright owner.

Please send all notices of alleged copyright infringement by email or mail to our Designated Agent under the DMCA listed below:

Joshya Escovedo, Esq
500 Capitol Mall, Suite 1900
Sacramento, CA 95814
jescovedo@buchalter.com
By phone: 1-916-945-5193

Please do not send notices or inquiries about anything other than alleged copyright infringement to our Designated Agent for Notice. Be aware that there may be penalties for false claims under the DMCA.

6. Confidentiality and Data Security

Users and User Employees are responsible for protecting the confidentiality of their login credentials and any sensitive company information accessed via the App. Adora retains the right to monitor and audit App usage to ensure compliance with security policies.

7. Warranty Disclaimer and Limitation of Liability

YOU AGREE THAT YOUR USE OF THE APP IS AT YOUR SOLE RISK. THE APP AND ALL CONTENT INCLUDED ON THE APP ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, OF ANY KIND. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, ADORA HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND OR NATURE WHATSOEVER, WHETHER EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER RELATING TO THE APP AND YOUR USE THEREOF, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR ANY PARTICULAR PURPOSE. FRANCHISOR AND MTS MAKE NO REPRESENTATIONS OR WARRANTIES THAT THE APP OR ANY CONTENTS ON THE APP WILL BE ACCURATE, TIMELY, RELIABLE, ERROR-FREE, UNINTERRUPTED, FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED. FRANCHISOR AND MTS FURTHER DISCLAIM ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS, AND CONDUCT OF ANY THIRD PARTY IN CONNECTION WITH THE APP.

IN NO EVENT SHALL ADORA BE LIABLE TO ANY PERSON FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, INCLUDING BUT NOT LIMITED TO ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES ARISING OUT OF (I) YOUR ACCESS/USE OR INABILITY

TO ACCESS/USE THE APP, (II) ANY DAMAGE TO ANY DEVICE USED TO DOWNLOAD, SEND, TRANSMIT OR STORE DATA, AND (III) ANY USE OR MISUSE OF ANY INFORMATION CONTAINED ON THE APP, FROM ANY SOURCE, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

ADORA DISCLAIMS ANY LIABILITY FOR EMPLOYMENT-RELATED CLAIMS BROUGHT BY ANY CORPORATE STORE EMPLOYEE OR FRANCHISEE EMPLOYEE. THIS INCLUDES, BUT IS NOT LIMITED TO, CLAIMS RELATED TO WAGES, HOURS, DISCRIMINATION, HARASSMENT, WRONGFUL TERMINATION, AND ANY OTHER EMPLOYMENT PRACTICES OR CONDITIONS. EACH CORPORATE STORE EMPLOYEE AND FRANCHISEE IS RESPONSIBLE FOR ENSURING COMPLIANCE WITH ALL APPLICABLE EMPLOYMENT LAWS AND REGULATIONS CONCERNING FRANCHISEE EMPLOYEES.

8. Indemnification

By using the App, you agree to defend, indemnify, and hold harmless Adora and its affiliates, and their respective officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney’s fees) arising directly or indirectly from your use of and access to the App, your breach or violation of any provision of these Terms or Privacy Policy, unauthorized access to or use of the App using your credentials, any misuse or inappropriate use of the App, including the transmission of harmful or unauthorized content and your violation of any third-party right under applicable law. This defense and indemnification obligation will survive these Terms and your use of the App.

9. Updates and Modifications

Adora reserves the right to change these Terms at any time in its sole discretion, with or without notice to you. The most current version of these Terms will supersede all previous versions. It is your responsibility to review the Terms regularly for updates.

Users and Users Employees are required to keep their account information up to date and notify their employer of any changes that may affect access or security.

10. ARBITRATION OF DISPUTES

Any dispute, controversy, or claim arising out of or relating to claims against Adora for the direct or indirect use of this App or any breach hereof, or the subject matter thereof shall be fully and finally settled by binding arbitration administered by a single arbitrator. The arbitration shall proceed in accordance with the existing rules of the American Arbitration Association’s Consumer Arbitration Rules and Commercial Arbitration Rules (“Rules”) and judgment upon the award rendered may be entered in any court of competent jurisdiction. Notwithstanding, in the event of any conflict between Rules and the provisions of this clause, the provisions of this clause shall govern. In the event Rules cannot resolve a procedural question(s) such question(s) shall be supplemented with the procedural laws of California. In the event Rules are silent, either in part or in full, on the application of substantive law, then wherever Rules are silent, California substantive law shall be applied. It is expressly understood that the arbitrator(s) shall have the authority to grant legal and equitable relief, including both temporary restraints and preliminary injunctive relief, to the same extent as could a court of competent jurisdiction, and that the arbitrator(s) is/are empowered to order either side to fully cooperate in promptly resolving any controversies or claims under this App. Costs and fees of the arbitration proceeding shall be born equally by the parties.

This arbitration clause applies solely to dispute, controversy, or claim arising from or related to claims against Adora related to this App. This clause does not govern or apply to any employment-related disputes between a User and User’s Employees, such disputes shall be handled in accordance with the laws, policies and/or employment contracts or handbooks applicable to User’s employees.

To the fullest extent permitted by law, the total liability of Adora, its affiliates, officers, directors, employees, and agents, of any claims arising from or in related to the use of this App shall be limited to $100 This amount shall be the sole and exclusive remedy available to any user of the App.

WAIVER OF RIGHT TO TRIAL. You understand that, absent this mandatory provision, you would have had a right or opportunity to litigate disputes through a court, to have a judge or jury decide your case, and to participate in a class action or other proceeding involving multiple claimants, but you have instead chosen to have all disputes decided through individual arbitration. You further understand that the right to discovery may be more limited in arbitration than in court.

YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE APP MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

11. Termination of Access

Access to the App will be terminated immediately upon cessation of employment, contract, or authorization. Adora may suspend or terminate access at their discretion for security reasons, policy violations, or other valid concerns.

12. Acceptance of Terms

By accessing or using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you are not authorized to use the App and must discontinue use immediately.

Your continued use of the App signifies your acceptance of any updates or modifications to these Terms. It is your responsibility to review the Terms periodically for changes, which will be communicated through the App or other appropriate channels.

If you have any questions about these Terms, please contact support@adorapos.com

13. General

You affirm that you are over the age of 13, and either more than 18 years of age or possess legal parental or guardian consent and are fully able and legally competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms, and to abide by and comply with these Terms. These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Adora without restriction.

You agree that the App shall be deemed solely based in the state of California. and that the App does not give rise to personal jurisdiction over Adora in any jurisdiction other than California. Subject to the limitations provided in Section 11, related to dispute resolution, these Terms shall be governed by the laws of the state of Delaware, without respect to its conflict of laws principles.

These Terms, together with the Privacy Policy and any other legal notices published by Adora shall constitute the entire agreement between you and Adora concerning the App. If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect. No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and the failure by Adora to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

Last updated July 25, 2025

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