Delivery tracking
Delivery volume was spiking, but the previous system had no effective way to track drivers, manage zones, or show where orders were in real time.
Customer story
How Mountain Mike's keeps customers coming back
330 locations. 14 states. Decades of loyal customers. Here's how Mountain Mike's solved its biggest operational challenges—and what Adora built alongside the team to make it happen.
About Mountain Mike's Pizza
Mountain Mike's was born in the Bay Area more than 44 years ago with a simple mission: make pizza the way it oughta be. The brand now operates more than 330 locations across 14 states. It was also Adora's very first customer—a partnership that shaped the platform into what it is today.
The challenges
What wasn't working with their previous POS
As Mountain Mike's grew, three gaps kept surfacing. Adora built solutions for all three.
Inventory management
Hundreds of ingredients across dozens of locations had outgrown manual counts and spreadsheets.
Employee scheduling & retention
Multi-store scheduling and employee sharing needed to be powerful without creating frustrating training cycles.
The process
How Adora solves problems
Understand the root cause first, build a scalable solution, then tailor it to fit.
Understand
A close relationship gave Adora a real view into what pizzerias actually need—not assumptions, but operational problems from a real customer.
Build
Adora builds scalable solutions designed to adapt as customer needs evolve, not one-off patches that break when an operation grows.
Customize
Delivery zones, store configurations, and role-based controls are tailored to match how each brand actually runs.
The solutions
What Adora built—and why it matters for every pizzeria
Real problems. Real solutions. Built to scale.
01Delivery management
“Delivery orders are spiking. We need a new system.”
Mountain Mike’s delivery volume was growing faster than their system could handle. Adora built a delivery infrastructure from the ground up, starting with the driver dispatch screen and growing into a full native delivery platform. The result: every delivery, visible in real time, managed from one screen.
- Integrated Google Maps with color-coded order timing and priority routing
- Driver dispatch screen with order routing and regrouping for in-store staff
- Real-time driver tracking on the dispatch map via the Adora Connect Driver App
- Custom delivery zones with configurable minimums, fees, and time windows
- Direct integrations with DoorDash, Uber Eats, Grubhub, and more, all in one view
02Inventory management
“Our current inventory is hard to keep up with.”
Mountain Mike’s manages hundreds of ingredients across dozens of locations, ordered weekly or monthly. Their previous POS had no good answer for this. Adora built a centralized inventory database that gave corporate teams and individual store managers the visibility they’d never had before. Fewer 86s, less waste, and actual data behind every purchasing decision.
- Centralized inventory database: count by item or by location
- Transfer inventory between stores to balance stock across locations
- Recurring inventory orders with ideal vs. actual tracking and reporting
- Intelligent purchasing suggestions based on usage and sales forecasts
- Dough projections built on actual usage data, not guesswork
Adora ConnectOrder Guide · Midtown
Below par3
86 risk1
Suggested$438
ItemOn handParSuggested
Dough balls240310Order 70
Mozzarella38 lb30 lbOK
Pepperoni12 lb20 lbOrder 8
Marinara22 qt18 qtOK
Pizza boxes180400Order 220
03Employee management
“We need employee management to be easier.”
Great pizza requires great teams, and great teams require systems that don’t get in the way. Mountain Mike’s needed scheduling that worked across stores, employee sharing with clean home-store logic, and an interface simple enough that new hires could get up to speed fast. Mountain Mike’s tells us their employees love using Adora POS.
- Centralized employee database with all information in one place
- Share employees across stores with home-store logic built in
- Schedule by day or week and carry schedules forward in seconds
- New employees up to speed in approximately 15 minutes
- Shift swapping, time-off requests, and timesheet review in the Adora Connect app
Adora cares about building a POS with the insight of real people working in the pizza industry every day. We hear you today to build a better tomorrow.Adora POS — on the Mountain Mike's partnership
The outcome
A partnership that made the whole platform better
Mountain Mike's wasn't just an early customer; it was a building partner. Its operational insight shaped features that now benefit every Adora customer running a pizza operation.
What started as solving specific challenges became the foundation of Adora's delivery, inventory, and workforce management platforms.
See what Adora can do ↗