🕐 5 Minute Read
Restaurants are very complex businesses to run, from advertising to employee management, inventory management, customer satisfaction and point-of-sales. In the old days, everything had to be done by paper, and it was a big undertaking to be able to keep everything in order, especially for the taxman. These days however, there are a rich variety of technological solutions available in the form of software for restaurants. So, what kind of software is used in restaurants today?
Restaurant Management Systems
The ideal software for restaurant is one that offers a whole suite that covers all of your needs. As well, you want one that is going to be easy to integrate, has all the features you want, and doesn’t need expensive hardware that goes out of date often, or overly expensive service plans. With comprehensive software systems you will find that managing your customers, inventory, and employees is much easier.
Customer Facing Tools
This area of software for restaurants covers a variety of features that help your customers interact with your restaurant more easily, making ordering quicker and less of a hassle. Online ordering is all the craze today, especially due to the pandemic. Your customers want an easy way to order for delivery, take-out, or even sit-in, ready for when they arrive. With an integrated website and mobile app via your restaurant management system, you can more easily spread your brand, and you can make table reservations quicker and easier.
Any software for restaurants you consider needs to have order processing, this includes point-of-sale systems and order management. A restaurant POS is the heart of any restaurant, dealing with the billing and invoicing, and making sure order processing goes smoothly for your customers. Order management can help your business integrate into third-party services and delivery services.
Getting orders to the kitchen is a must via kitchen display systems so there is no confusion at all when it comes to orders, their priority, and getting them out quickly. As well, inventory management via software means you know how much inventory you have, and automated systems to either reorder, or alert you to reorder low stocks.
Marketing is key to getting your brand name out there. A comprehensive software for restaurants will allow you to manage your CRM, SMS and email communications to your loyal customers. Making loyalty programs available to customers will improve chances of return visits. Finally, feedback is the core to any successful customer-facing business and having feedback via your website or app makes it more likely customers will leave comments.
Back Office Tools
Finances are important to any business, and software for restaurants should mean many of the processes are automated, from tracking billing, invoices, and cost of goods sold, to tracking sales, profits, and tax information. As well, employees are easier to manage when scheduling, attendance, timesheets and payroll are done through software; you can catch errors quicker or issues with employee performance.
Cloud Based Solutions
Cloud based solutions are the best type of software for restaurants you can get. With these systems, you don’t have to rely on expensive local hardware, and any information is available remotely to owners, managers and employees.
Elevate your expectations of restaurant management systems and check out AdoraPOS today. We do it all with our 100% browser-based, platform free and untethered management point-of-sale software system. Schedule your demo today.