3 Things You Won’t Get From a Big Box POS

Shopping for a POS for the first time or looking to switch from a current provider is a lot like getting married… the options can seem overwhelming. There are many companies out there that claim to provide a perfect service and these sneaky suitors will say just about anything for your business.

The truth is that all of these POS companies are not created equally.

The big-box POS companies pour money into their marketing to look flashy, but there are often downfalls of going with one of them. For starters, they usually aren’t designed for niche markets but are very broad in their offerings. If you own a pizza restaurant, doughnut shop, or boutique store, you will get the same POS even though your business needs may differ.

Wouldn’t it be better to have a POS that’s designed specifically for your industry? You need a provider that will understand your wants and needs better than a one-size-fits-all company that just sees you as a number.

Here are three things you won’t get from a Big-Box POS:

Customization: 

When you go with a Big-Box POS, you often get minimal options in terms of customization. They use a cookie-cutter platform designed to be used across many different industry types. It’s a very efficient business model as a company but doesn’t allow its customers the best product for their specific needs.

Adora POS gives you complete customizable control, making it uniquely yours. Here are just a few of the customizable features that set us apart from the competition. 

Full Menu Control:

Menu control at every level: We give you the ability to make the menu yours at the store, franchise, or corporate level with customizable item names, prices, descriptions, and images.

Options for every customer: There’s no language barrier with the Adora POS system—we offer bilingual, customer-facing online ordering capability.

Customizable order screen layout, discounts, employee schedules, and inventory can all be controlled from our centralized, streamlined system.

Timed pricing for happy hours and special events means we’ll watch the clock for you.

• Delivery Management:

• Set up custom delivery zones.
• Minimum order amounts & delivery charges.
• Integration with Google Maps and driver dispatch screens to keep track of all deliveries in real-time.
• Color-coded order timing, order routing, and order regrouping that keeps your kitchen running smoothly with delivery and in-store orders happening at the same time.

Close relationship as a client:

There’s nothing worse than needing help or having a question as a customer and being unable to talk to someone other than a robot. While automation is great, sometimes you just want to communicate with someone who you feel actually relates to your situation.

When you’re a customer of a big-box POS, it can be frustrating to just feel like a number. 

At Adora, we take great pride in our ability to work with our customers to provide the best service possible at all times. Our team of highly trained experts knows the ins and outs of the restaurant industry and is always striving to be excellent in our customer service. 

We know our customers and often work closely with them to develop new features that help keep your business flowing smoothly.

Reach out to us and see how easy we are to work with.

Continual innovation & improvement:

Its time consuming and expensive for a POS company to continually keep innovating and improving its product and customer experience. That’s why many big-box companies rarely add new features or make noticeable improvements to their product. 

When our customers bring us an idea about how to improve our software, we take it seriously, and if it will benefit everybody, there’s a good chance it will make it into our future designs.

Our very high customer retention rate at Adora is because of our dedication to innovation, constant improvement, and accessible support team. 

Choosing a POS provider:

If you are a restaurant owner/manager looking for the best POS for your restaurant, you should consider ditching the big-box companies. Instead, consider going with a POS provider designed and created specifically for your restaurant. With Adora, you will get more control over the customization of your system, a closer relationship with a support team, and the knowledge that you are getting the very best innovation in the industry.

Schedule a quick demo with one of our team members today to see how our POS can help improve your restaurant’s workflow from day one.